Our commitment to your privacy.

Last updated: May 29, 2026

This Privacy Policy describes how Oldham's Auto Repair ("we," "us," or "our") collects, uses, and shares information when you visit our website, contact us, request service, or sign up to receive updates about your vehicle.

Information We Collect

We collect information you provide to us directly, including:

• Contact information — your name, phone number, email address, and (for business customers) your company name.
• Vehicle information — the year, make, model, mileage, license plate, color, and VIN of the vehicle(s) you ask us to service.
• Service details — the work you request, notes you share with us, and your communication preferences.
• Automatic information — basic technical data such as your IP address and browser type, collected through standard web analytics when you visit our site.

How We Use Your Information

We use the information we collect to:

• Schedule, perform, and follow up on repair and maintenance work on your vehicle.
• Send you updates about your job — such as drop-off confirmations and ready-for-pickup alerts — by email or text message, according to the preferences you select.
• Respond to your questions and service requests.
• Maintain our records and improve our website and services.
• Comply with applicable laws and protect against fraud or misuse.

Text Messaging (SMS)

If you opt in to receive text messages from us, we will send service-related texts to the mobile number you provide — such as drop-off confirmations and ready-for-pickup alerts. Message frequency varies based on your vehicle's service activity. Message and data rates may apply. You can reply STOP at any time to unsubscribe, or HELP for assistance.

No mobile information — including your phone number and your messaging consent — will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties. Consent to receive text messages is not a condition of any purchase or service.

How We Share Information

We do not sell your personal information. We share information only as needed to operate our business, for example with:

• Service providers who help us send messages, host our website, or process communications on our behalf, and who are bound to protect your information.
• Authorities or other parties when required by law, or to protect our rights, property, or safety.

Data Retention

We keep your information for as long as needed to provide our services, maintain accurate business and repair records, and comply with our legal obligations. You may ask us to update or remove your information at any time using the contact details below.

Your Choices

• You can change how we contact you, or ask us to stop contacting you, at any time.
• You can unsubscribe from text messages by replying STOP, and from emails using the link or instructions provided.
• You can request access to, correction of, or deletion of your personal information by contacting us.

Security

We take reasonable measures to protect the information you share with us. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our website and services after a change means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

Oldham's Auto Repair
322 State Road 16
St. Augustine, FL 32084
Phone: (904) 829-6518
Email: info@oldhamsautorepair.com